Emergency Helplines

LifeLine Australia

Ph: 13 11 14

Lifeline text SMS  0477 13 11 14

This is a National 24 x 7 Crisis Support and Suicide Prevention Lifeline offering a counselling service that respects everyone’s right to be heard, understood, and cared for.

Suicide Call Back Service

Ph: 1300 659 467

Click here to access Online Counselling

Suicide Call Back Service is a 24 x 7 nationwide service that provides professional telephone and online counselling to people who are affected by suicidal thoughts or by suicide.  The Suicide Call Back Service provides immediate telephone counselling and support in a crisis.
The telephone call will be answered by a counsellor.  It’s possible to sign up for free video and online chat counselling on the website.
Up to six free telephone counselling sessions may be possible.

Mental Health Emergency Response Line

• Perth Metro - Ph: 1300 555 788

• Peel Region - Ph: 1800 676 822

• Rural WA - Ph: 1800 552 002

24 x 7 telephone triage service which provides emergency assessment and advice about what to do in a mental health crisis.
A single point of contact for mental health consumers and their carers providing information, advice, assessment, and if required, referral to a local mental health service.

Kids Help Line

Ph: 1800 55 1800

This service provides helpful information for common issues including mental health issues.
It is for Kids 5 - 12, Teens 13 – 17 and Young Adults 18 – 25 years old.  Webchat counsellingis open 24/7 – 365 days.


Ph: 1300 78 99 78

The MensLine Australia offers free professional 24/7 telephone counselling support for men with concerns about mental health, anger management, family violence (using and experiencing), addiction, relationship, stress, and wellbeing.

Open Arms

Ph: 1800 011 046

This is a 24 x 7 crisis support service for current and ex-serving ADF personnel and their families.
Open Arms provides free and confidential counselling to anyone who has served in the ADF, and the veteran community.

Beyond Blue

Ph: 1300 224 636

The Beyond Blue Support Service gives people in Australia the opportunity to talk through their concerns with a trained mental health professional. People who access the service can receive a one-on-one counselling session focusing on addressing an immediate concern, as well as receive information and advice on continuing to seek support.

Crisis Care

Ph: 08 9223 1111 - Freecall: 1800 199 008

This is a 24 x 7 telephone service providing information, advice, support and intervention for people in crises and needing urgent help.
Types of crises addressed by the service include child protection concerns, family and domestic violence, suicidal ideation and homelessness.
The Crisis Care Unit assists callers experiencing homelessness by providing information and advice.  In exceptional and unforseen circumstances, support is provided for callers to access short-term crisis accomodation.
Please use the online registration form to contact Crisis Care outside of operating hours.


(3pm - midnight) - Ph: 1800 184 527

QLife provides Australia-wide anonymous, LGBTIQ+ peer support and referrals for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships.
QLife services are free and include both telephone and webchat support, delivered by trained LGBTI community members across the country.  Our services are for LGBTIQ+ individuals, their friends and families and health professionals in Australia.


24/7 Anonymous Crisis Support Line - Ph: 135 247

Youth Helpline - Ph: 1800 198 313

The Samaritains are a not-for-profit organisation based in Western Australia.  They aim to help build communities in which people have appropriate support to explore how they feel and to build mental wellness.
Services are available to callers both locally and nationally.  Samaritans provide 24/7 telephone access to suicidal and despairing people in Western Australia.  Call if you are going through a crisis, worried about something, feel upset or confused, or you just want to talk to someone.